Directed by
Ron Underwood
Made by
Universal Pictures
In San Francisco during the year 1959, four lost souls find themselves on the same night trolleybus. Among them is Penny, a single mother burdened with regret for working the night shift and leaving her three children alone; Harrison, a hapless wannabe singer who succumbs to stage fright, backing out of a pivotal audition; Julia, who leaves her waitressing job behind in pursuit of her boyfriend John, after rejecting his marriage proposal; and Milo, a small-time thief who has just failed to retrieve a valuable stamp book he conned out of a young boy. Their driver, Hal, becomes distracted by an alluring passenger in another vehicle, leading to a tragic accident where the trolleybus swerves off an overpass, claiming the lives of all on board.
Meanwhile, Frank Reilly is en route to the hospital with his wife Eva, who is pregnant. Just as chaos erupts with the trolleybus crash, Frank narrowly avoids disaster, and Eva gives birth to their son, Thomas, right in the car. In a twist of fate, the spirits of the four passengers become intricately linked to baby Thomas, who alone can see and hear them—unknowingly burdening him with their unfinished business. As time flows, the quartet comes to care deeply for Thomas, who, in turn, grows attached to them. However, as he reaches adulthood, Thomas’s parents begin to worry about his fixation with his “invisible friends,” leading to concerns over his mental health and thoughts of separation.
Fast forward thirty-four years, and Hal reappears, still operating the trolleybus he was once responsible for. Having been condemned to guide spirits to the afterlife due to his previous mistakes, he now seeks to bring closure to the four souls who have lingered by Thomas’s side, each having left behind unresolved matters: Penny longs to know the fate of her children, Harrison seeks to overcome his fears and fulfill his dream of performing, Julia has yet to express her feelings to John, and Milo wishes to return the stolen stamp album that torments him with guilt. Recognizing their attachment to Thomas, they must encourage him to help them find resolution before they can move on.
Reluctantly, Thomas unravels the missed connections. He tracks down Penny’s daughters but learns of the adoption of her youngest child, Billy, who was taken in after her passing. Following Milo’s lead, Thomas, using the spirits’ influence, manages to retrieve the stamp album but finds himself in hot water with the police, resulting in his arrest. Harrison then seizes the opportunity to sing at a B.B. King concert through Thomas’s body, leading to yet another brush with the law when the same officer recognizes him as Penny’s son.
As tension mounts in his relationship with Anne, Thomas struggles to explain the bizarre happenings in his life, leading to a painful breakup when she can’t understand his truth. In a bittersweet moment, Thomas and Julia pen a heartfelt letter for John, only to discover that he has passed on. Julia comes to realize that her unfinished business isn’t with John but rather helping Thomas avoid her own mistakes with love.
Ultimately, Thomas confronts his demons during a night under the stars, expressing his fears and feelings to Anne. In a moment of deep connection, he gifts her a heart-shaped keyring, symbolizing his trust and new beginnings. As they share a dance beneath the vast night sky, four new stars emerge, shining brightly, signifying that Penny, Julia, Harrison, and Milo have finally found peace.
The Trolleybus Ride Begins
In San Francisco during 1959, four individuals—Penny, Harrison, Julia, and Milo—board a late-night trolleybus. Each is burdened by their own personal struggles, setting the stage for a fateful journey.
Penny's Regret
Penny, a single mother, grapples with guilt about leaving her three children alone to work the night shift. Her internal turmoil reflects the burden of her choices during the ride.
Harrison's Stage Fright
Harrison, a wannabe singer, faces a critical moment as he prepares for an audition but ultimately succumbs to fear. This failure haunts him, and he reflects on what could have been during the journey.
Julia's Heartbreak
Having recently rejected a marriage proposal, Julia escapes her waitressing job to chase after her boyfriend, John. She is torn between her feelings and the fear of commitment, indicating deeper emotional struggles.
Milo's Guilt
Milo, a small-time thief, fails to recover a valuable stamp book he had tricked from a young boy, leaving him with a heavy conscience. His past mistakes weigh him down significantly during the bus ride.
The Tragic Accident
The trolleybus driver, Hal, is distracted by an alluring passenger, leading to a catastrophic crash. The bus swerves off an overpass, resulting in the tragic deaths of all aboard, including our four main characters.
The Birth of Thomas
Meanwhile, Frank Reilly rushes to the hospital with his pregnant wife, Eva. Amidst the chaos of the trolley crash, Eva gives birth to their son, Thomas, directly in the car, marking a new beginning.
The Connection with Thomas
In an unexpected twist, the spirits of the four trolley passengers become intertwined with baby Thomas's existence. They can communicate with him, instilling in him their unresolved issues from their lives.
Concerns About Thomas
As Thomas grows, his parents notice his attachment to his 'invisible friends,' causing them concern over his mental health. They fear that his unusual behavior might lead to a separation from them as he struggles with his reality.
Hal's Redemption
Thirty-four years later, Hal is still driving the trolleybus, now tasked with guiding the spirits to the afterlife. He recognizes his past mistakes and seeks closure for the four souls who have lingered by Thomas's side.
Unresolved Issues
The quartet of spirits strives to resolve their unfinished business tied to baby Thomas. Each spirit has their own lingering matters to settle, such as Penny's concern for her children and Harrison's dream of singing.
Tracking Down Penny's Daughters
Thomas embarks on a mission to locate Penny's daughters, discovering that one was adopted after her unfortunate passing. He realizes that their fates are still intertwined and his connection to them is vital.
Harrison's Singing Opportunity
In a bold move, Harrison seizes the chance to sing at a B.B. King concert using Thomas as a vessel. This moment, however, leads to a confrontation with the police, complicating Thomas's already turbulent life.
Julia's Letter to John
Thomas and Julia write a heartfelt letter to John but are devastated to learn he has died. Julia realizes she must confront her own feelings and help Thomas avoid repeating her past mistakes in love.
Finding Peace
As Thomas articulates his fears under the stars, he connects deeply with Anne, sharing a dance that symbolizes new beginnings. This moment leads to the emergence of four new stars in the sky, representing Penny, Julia, Harrison, and Milo finally finding peace.
Penny
Penny is a single mother who deeply regrets the decision to work the night shift, leaving her children alone. Her character embodies themes of loss and longing, especially for her children’s well-being and future. She seeks closure regarding her family, showcasing the enduring nature of a mother's love.
Harrison
Harrison is a hopeful yet timid wannabe singer who struggles with stage fright. His journey reflects the challenges of pursuing dreams and the fear of failure. Through his character, the film illustrates the push and pull of ambition and self-doubt, as he yearns for validation and success.
Julia
Julia is a waitress who abandons her job and relationship to chase after her boyfriend. Her character explores themes of love and unexpressed feelings, capturing the complexities of romantic intentions and the regret of not following through. She ultimately learns to reflect on her choices to guide Thomas.
Milo
Milo is a small-time thief burdened by guilt from a past misdeed. His character adds a layer of complexity to the narrative as he tries to reconcile his actions and seek redemption. He brings an element of humor and mischief while also representing the quest for forgiveness.
Thomas Reilly
Thomas is a young man whose life intertwines with the spirits of the four souls. He is sensitive and compassionate, grappling with the bizarre influences of his invisible friends. Throughout the film, his character grows as he confronts emotional challenges, ultimately fostering connections that lead to healing.
Time period
1959, 1993
The movie is set in 1959, a time marked by post-war prosperity in America, where families were often navigating the challenges of modernization. It later spans to 1993, reflecting a period of significant cultural shifts, including changes in social norms and the emergence of new technologies, influencing how people connect and communicate.
Location
San Francisco
San Francisco is a vibrant city known for its iconic landmarks, such as the Golden Gate Bridge and Alcatraz Island. It has a rich cultural tapestry and is famous for its diverse neighborhoods, bustling waterfront, and hilly landscapes. The events of the movie take place on a trolleybus, capturing the essence of the city's unique public transportation system.
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Unfinished Business
The theme of unfinished business permeates the film, as the four lost souls must resolve their regrets and loose ends through their connection with Thomas. Each character represents different struggles and desires that impact their paths in life. The narrative poignantly illustrates how unresolved issues can linger and influence the living.
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Connection
Connection is a central theme, as the spirits impact Thomas's life, guiding him through his own struggles. Their bond demonstrates the importance of relationships and emotional ties, showing how love and support transcend even death. Ultimately, it highlights that our connections can lead to personal growth and healing.
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