Directed by
Philip Barantini
Made by
Saban Films
Andy Jones, co-owner and Head Chef at a high-end restaurant known for its open kitchen, faces a hectic Christmas rush. Late for the restaurant’s opening, he feverishly makes a call to his ex-wife, sincerely apologizing for missing their son’s swimming race, which highlights his ongoing neglect of family responsibilities. Upon arriving, he is greeted by an unexpected health inspection that uncovers numerous faults within the restaurant’s operations—ranging from cross-contamination issues to unsafe food handling practices.
As the health inspector meticulously details the violations, Andy, rather than accepting responsibility, shifts the blame to his staff, despite the primary concern being his lack of documentation. Notable staff members, including Carly and Freeman, step up to defend themselves, illustrating the chaos stemming from Andy’s mismanagement. Realizing his errors, Andy begins to acknowledge his shortcomings but struggles with a lack of resources as they prepare for a busy night with a limited supply.
Throughout the evening, Andy grapples with his personal health issues and his inability to manage the requests of his staff or handle the administrative duties of the restaurant. He is frequently seen consuming from a white bottle filled with an unknown liquid that slowly reveals his coping mechanisms. Tension escalates when staff members are informed about a prominent guest proposing marriage, the arrival of the illustrious celebrity chef, Alastair, and the disruptive behavior of certain guests.
As the night unfolds, Andy’s anxieties about Alastair’s presence peak. He attempts to leave but is compelled to remain by his staff’s insistence. Alastair arrives unexpectedly with a renowned food reviewer in tow, amplifying Andy’s stress. Throughout the chaos, he alternates between checking on his staff and reprimanding the dish-washing crew for falling behind due to tardiness.
The night brings continuous challenges such as communication snags stemming from language barriers and ingredient shortages, alongside difficulties imposed by a social media-obsessed front-of-house crew and demanding guests. The atmosphere thickens with tension as Carly eventually loses her composure, openly confronting the Maître D, Beth, about the chaos engulfing the restaurant. In private, Beth collapses emotionally, confessing her uncertainty about her role, only to return to a façade of control for the guests.
As the evening progresses, Alastair accuses Andy of taking out a £200K loan and avoiding repayment, exacerbating Andy’s already precarious situation. The stakes multiply when a guest suffers an allergic reaction prompting an ambulance call. Alastair, now invested in the restaurant’s reputation, pressures Andy to pin the blame on Carly for the mishap. After a heated staff meeting, it emerges that Andy inadvertently placed a salad dressing containing the allergen on the menu, igniting further tensions among the staff.
Amidst the turmoil, Freeman finally confronts Andy, denouncing his mismanagement and highlighting Andy’s struggles with alcohol and drug addiction. Similarly, the stress culminates for Carly, who resigns, fed up with leading the staff amidst Andy’s ongoing absenteeism. Seeking refuge in his office, Andy succumbs to the darkness of his addiction, consuming alcohol and cocaine.
In a moment of clarity, he makes a heartfelt call to his ex-wife, pleading to stay in their son’s life and promising to seek help for rehabilitation. He discards all his substances, yearning for a change. However, as he re-enters the bustling restaurant, he tragically collapses from a suspected overdose, leaving his frantic staff to grapple with the critical urgency of saving his life, leaving them in uncertainty about what comes next.
Late for the Restaurant's Opening
Andy Jones, the co-owner and Head Chef, is late for the restaurant's opening during a busy Christmas rush. He makes a frantic call to his ex-wife to apologize for missing their son's swimming race, revealing his ongoing neglect of family responsibilities.
Health Inspection Uncovered
Upon arriving at the restaurant, Andy is greeted by an unexpected health inspection that uncovers serious violations in food handling practices. The inspector details issues such as cross-contamination and lack of documentation, revealing cracks in the restaurant's operations.
Shifting Blame
As the health inspector outlines the issues, Andy immediately shifts the blame to his staff instead of accepting responsibility. Notable staff members, including Carly and Freeman, defend themselves, showcasing the chaos arising from Andy's mismanagement.
A Busy Evening Begins
As the evening progresses, Andy realizes the challenges brought by limited supplies and his disorganized kitchen. Juggling personal health issues, he struggles to meet his staff's needs amid rising tensions and increasing stress.
Arrival of Celebrity Chef Alastair
Tension escalates as the renowned chef Alastair arrives alongside a food reviewer. Andy's anxiety peaks, and he feels compelled to stay as his staff insists on his presence to manage the chaos unfolding during one of the busiest nights.
Communication Breakdown
Throughout the evening, communication issues arise due to language barriers and ingredient shortages. Andy finds himself unable to control the demands from guests and the social media-savvy front-of-house crew, intensifying the atmosphere of chaos and disorder.
Carly's Confrontation
After enduring the chaos, Carly finally confronts the Maître D, Beth, venting her frustration over the restaurant's mismanagement. Meanwhile, Beth struggles with her emotions, feeling uncertain about her role despite her attempt to maintain a façade of control.
Allergic Reaction Emergency
The stakes heighten when a guest suffers an allergic reaction, leading to an emergency ambulance call. Alastair pressures Andy to place blame on Carly after it is revealed that Andy had inadvertently included an allergenic dressing in the menu.
Freeman's Confrontation with Andy
In the midst of rising tensions, Freeman confronts Andy about his clear mismanagement. He bravely addresses Andy's issues with alcohol and drug addiction, calling into question the future of the restaurant under Andy's leadership.
Carly Resigns
Frustrated by Andy's continuous absenteeism and a worsening work atmosphere, Carly decides to resign. This choice underlines the detrimental impact of Andy's behavior on the morale and functionality of the team.
Andy Seeks Refuge
In a moment of despair, Andy seeks refuge in his office, succumbing to his addiction by consuming alcohol and cocaine. This act illustrates the depths of his struggles amidst the mounting chaos outside.
Call to Ex-Wife
In a moment of clarity, Andy makes a heartfelt call to his ex-wife, pleading to re-enter their son's life while promising to seek help for his addictions. He discards his substances, showing a desire for change.
Collapse from Overdose
As he finally returns to the bustling restaurant, Andy tragically collapses, suspected of an overdose. The frantic staff members are left to deal with the chaos of the situation while grappling with the uncertainty of what happens next.
Andy Jones (Stephen Graham)
Andy is the co-owner and Head Chef of the restaurant, whose passion for cooking is overshadowed by his personal struggles and negligence of family responsibilities. His emotional turmoil and addiction hinder his ability to manage the restaurant, leading to a chaotic environment and a tumultuous relationship with his staff.
Carly (Vinette Robinson)
Carly is a dedicated staff member who ultimately loses patience with Andy's mismanagement. Her emotional turmoil escalates as she finds herself taking on more responsibilities while grappling with the chaos around her, leading to a dramatic confrontation.
Freeman (Ray Panthaki)
Freeman is a vocal team member who confronts Andy about his leadership failures and reveals Andy's struggles with addiction. His character highlights the frustrations of the staff and the potential consequences of poor management.
Beth (Alice Feetham)
Beth is a front-of-house staff member who grapples with her own uncertainties as the night progresses. Her emotional breakdown reflects the pressure the team faces and the impact of Andy's management on individuals.
Alastair Skye (Jason Flemyng)
Alastair is a prominent celebrity chef whose unexpected arrival escalates the tensions in the restaurant. His presence serves as a catalyst for Andy's insecurities and brings to light the stakes involved in maintaining a restaurant's reputation.
Time period
Christmas season
Set during the Christmas season, a time typically associated with joy and celebration, the restaurant's atmosphere is instead filled with chaos and stress. This holiday period exacerbates the pressures on Andy and his team as they struggle to meet demands while dealing with personal and professional crises.
Location
High-end restaurant
The movie takes place in a bustling, high-end restaurant known for its open kitchen, creating an immersive dining experience. It is a venue where culinary excellence meets public scrutiny during the Christmas rush, amplifying tensions among the staff and guests alike.
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Accountability
The theme of accountability is central to the movie as Andy faces numerous challenges that force him to confront his failures. His tendency to shift blame onto others reveals a lack of ownership over his actions, leading to chaos within the restaurant and affecting his relationships.
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Addiction
Addiction plays a critical role in Andy's character arc, illustrating the dark coping mechanisms he employs amid professional and personal turmoil. His struggles with substance abuse create significant barriers to his capacity to lead effectively, ultimately culminating in a tragic collapse.
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Leadership
Leadership is heavily dissected throughout the film as Andy's mismanagement leads to a disheartened staff. The contrasting behaviors of the restaurant employees reveal the impact of strong versus weak leadership on morale and operational success.
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